The Power of Unified Multimedia Call Logging Software System
NICE Recording is the most powerful call logging software solution available today, specifically designed to meet the mission-critical needs of the Public Safety emergency communications environment.
It reliably logs and synchronizes 911 calls, including digital, analog, and VoIP calls, conventional and P25 radio transmissions, text–to-911 interactions, video, images, console screens, locations from geographic information systems (GIS), and integrated feeds from other sources such as CCTV video.
NICE Recording call logging system scales and adapts from single PSAP centers to complex environments with multiple sites, networks, or multi-media calls.
Recording Systems Ready for Next Generation 9-1-1
NICE Recording systems span all forms of Next Generation 9-1-1 (NG9-1-1) communications in a unified solution, including inbound and outbound text messages agnostic to text aggregation solutions or delivery methods – Direct IP, Web Interface or TTY.
Tested at all NENA Industry Collaboration Events (ICE), NICE Recording is a future-proof platform designed to comply with National Emergency Number Association’s (NENA’s) i3 MSRP and the European Emergency Number Association’s (EENA’s) NG112 standards.
Intuitive All-in-One Interface
NICE Recording systems are packaged with web-accessible NICE Inform application for feature-rich yet easy to use industry-leading evidence management that brings all information to your fingertips:
Call Logging Software Solution Highlights
With intuitive configuration and administration, you can capture, store, manage and replay calls as soon as the installation is completed.
Recording Systems with Unprecedented Flexibility and Scalability
Recording alone is simply not enough. You need to be able to integrate with other systems for expanded data collection, have flexible recording and storing options, quickly find recorded communications, and have the ability to easily and securely share information on moment’s notice. And it all needs to be done cost effectively. NICE Recording systems provide you with these benefits and many more: