Australia

ADDCOM at CommsConnect in Sydney 2018

ADDCOM attended CommsConnect in Sydney held at Rosehill Gardens on the 14-15 June 2018.

The two day event included an exhibition with multiple stands comprised of businesses sought after in the critical communications and users industry, alongside a conference where expert speakers delivered invaluable market and industry insights.The ADDCOM stand supported by Norwood Systems and Liquid Voice held many demonstrations and met with like-minded individuals and organisations seeking to enhance the way public safety, government, transportation and utilities companies operate.

One of the key motives behind our attendance was to inform the market of the recent launch of our transcription analytics for voice recorders and mobile recording.

ADDCOM has been a market leader in recording and speech analytics for over 15 years in the public safety sector – this is why ADDCOM is now delivering next generation technology enhanced by first to market transcription analytics.

How is this achieved?

Transcription Analytics – ADDCOM  recorders can now transcribe 100% of calls from the radios, PBX, consoles and more into text, allowing search by Google style key words and phrases rather than traditional filters. This can reduce time to find calls by up to 400% and can even be overlaid across existing call recorders.

Mobile Recording – captures business calls but not personal calls. Mobile call recordings can be brought into the onsite recorder with the radio and telephony for a single point of retrieval or hosted in our cloud service.

Consolidation – ADDCOM can provide a single user interface which can be used to interrogate multiple recording platforms and consolidate this information into a single easy to use index for easy access. Perfect for organisations that have multiple recording platforms and currently need to search on each platform separately.

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