ADDCOM and 8x8

ADDCOM's Value-Added Partner Program

More value on every system, on every deal, for every partner, for every client.

ADDCOM gives every reseller the ability to grow their monthly recurring revenue with the full support of the ADDCOM team. Our network of strong partnerships provide resellers with an agile and modular range of solutions, which can be provides to clients by themselves or as a combinations of solutions.

“We’re looking forward to leveraging the well-established ADDCOM channel distribution community to support their ongoing growth, ability to target different market segments and, ultimately meet the demands for integrated cloud communications platform as businesses look to put strategies in place to emerge stronger in 2022.”

Michelle Marlan, Senior Channel Manager – 8×8

Understand how to navigate the complex UCaaS landscape with ADDCOM

Dynamic Ecosystem

We work together in different ways. We connect and collaborate using voice calls, instant messages, video meetings and more. But when each requires a different tool, we’re less productive and business suffers.

Clients and Australia wide and worldwide rely on 8×8 for cloud-based communications which deliver best-in-class customer and employee experiences and helps reduce operational cost and increase business

Get the best of voice, video, chat, contact center, analytics, and APIs for everyday business apps, so that everyone can work together more naturally and effectively from anywhere.

ADDCOM Accelerates Businesses Momentum Signing New Distribution Agreement with 8x8

Pre and Post Sales Service

We place a strong emphasis on the need for a strong before and after human experience to ensure the right decision is made at the purchasing stage and your product continues to work long into the future. Our sales staff all have a minimum of five years’ experience in their respective division allowing ADDCOM to provide the most comprehensive solution possible. ADDCOM has a dedicated service centre staffed by experienced technicians. The process is streamlined to ensure easy online tracking of progress and responses. ADDCOM also provides complete archives and history of customers’ requests.

Local and Experienced Support

ADDCOM has deployed a nationwide network of employed engineers and experienced contractors readily available to meet your needs and resolve your issues. As a value-added reseller ADDCOM places an emphasis in meeting problems with any of our products, vendors products or service issues promptly with minimal interruption to ensure your organisation operates smoothly. No matter the issue or your location ADDCOM is always ready to assist in servicing its products. ADDCOM provides training as an option with our services meaning your organisation can get up and running as quickly as possible.

“In the increasingly competitive landscape of UCaaS and CCaaS, it’s more important now than ever to offer clients a competitive suite of solutions to enhance the experience of users. 8×8 combined with ADDCOM’s service offerings will provide a complete set of solutions above the benchmark for our industry.”

“Indeed, our collection of communications solutions is serviced and supported by our experienced, knowledgeable, and local team of engineers, most of whom have had over 15 years experience at our organisation. We are excited to see how 8×8 continues to assist us in allowing our reseller network to adapt existing client bases to the hybrid workforce and adopt a multi-cloud strategy within their technology stack.”

Craig Alvarez, Managing Director – ADDCOM

Seamlessly Integrate

Partners can enjoy seamless integration with the product they already sell, implement or advise on. Integrate with Salesforce, Teams, Zendesk, Outlook, Netsuite and more.

Integrate powerful unified communications capabilities and call analytics into Salesforce, Microsoft Dynamics, Zoho, Bullhorn, 1CRM and more to improve the workflow and collaboration.

Contact Us

Contact us

Sales

1300 789 600

Service

1300 788 100

Sales

salesau@addcom.com

Information

contact@addcom.com

Accounts

accountsau@addcom.com

Service

service@addcom.com

Head Office

Suite 1.05, Level 1, Building 1
Riverview Business Park
3 Richardson Place
North Ryde  NSW  2113

Contact