Australia

News

17
Sep

Shifting consumer demand for after-market service and support in communication technology

A  shift in consumer demand for after-market service and support for Audio and Video Conferencing and Telephone / Unified Communication Headsets Businesses have shifted over the recent years from a Capital Expenditure (Capex) to an Operational Expenditure (Opex) model as seen in various industries who are moving to a subscription model, managed hardware and as-a-service...
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07
Sep

ADDCOM – delivering value globally

What are ADDCOM’s expertise and offerings? For over 15 years ADDCOM Contact Solutions has been at the forefront of the international telecommunications industry, delivering advanced expertise in business communications and specialising in solutions for a diverse range of companies and organisations. In addition, ADDCOM has offered considerable vendor value, having manufactured headsets for 20 years...
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30
Jul

ADDCOM – a specialist distributor of Konftel

What are ADDCOM’s expertise and specialist offerings? ADDCOM is a specialist distributor of Konftel audio conferencing. ADDCOM’s capability to achieve a specialist offering is supported by over eight years of experience and expertise selling Konftel in the market. ADDCOM has a strong relationship with Konftel holding regular product trainings to ensure ADDCOM staff are at...
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25
Jun

ADDCOM at CommsConnect in Sydney 2018

ADDCOM attended CommsConnect in Sydney held at Rosehill Gardens on the 14-15 June 2018. The two day event included an exhibition with multiple stands comprised of businesses sought after in the critical communications and users industry, alongside a conference where expert speakers delivered invaluable market and industry insights.The ADDCOM stand supported by Norwood Systems and...
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05
Jun

Why Yealink VC200 ?

Global leading unified communication solution provider – Yealink announces the release of the VC200.  Developing their products for the ever increasing business requirements – for small and medium huddle room solutions – is the strategy behind this release. The VC 200, boasts a ultra HD 4K digital camera and 103° angle lens alongside 6 built-in...
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04
May

The Yealink CP960 is Microsoft Skype for Business Certified.

The Yealink CP960 is Microsoft Skype for Business Certified. Finally received the news we have been waiting for. The CP960 is now Microsoft Skype for Business Certified. Yealink is moving rapidly in their efforts to get the entire Audio Conference and Video Conference suite of products certified on the platform. This will open up many...
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01
May

Speak to ADDCOM about Yealink Next-Gen Video Conferencing Solutions

Businesses increasingly transcend geographic boundaries and navigate global market places through the use of technology.  As the business landscape becomes more dynamic and complex, businesses operating with numerous offices over the globe seek to find tools to help align the shared goals of their global employees to further achieve efficiency and business success.  The integration...
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27
Nov

Human and digital-based interactions in call centres and customer service settings

With the rise of chat bots and AI technologies being integrated into mainstream commercial spaces, customers will be offered new ways and opportunities to interact with brands and customers in new ways. Does this signal the end of the traditional customer service experience and how will it affect the call centre industry or customer service...
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19
Oct

Your business’s video conference meetings deserve better. Here are five reasons why.

Video conferencing platforms such as the popular Skype platform, have in the past been used by companies to conference with remote employees and clients usually due to factors like their apparent easy set up and lost cost. In fact for some businesses, these two features are still seen as viable reasons to continue using such...
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