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News

04
May

The Yealink CP960 is Microsoft Skype for Business Certified.

The Yealink CP960 is Microsoft Skype for Business Certified. Finally received the news we have been waiting for. The CP960 is now Microsoft Skype for Business Certified. Yealink is moving rapidly in their efforts to get the entire Audio Conference and Video Conference suite of products certified on the platform. This will open up many...
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01
May

Speak to ADDCOM about Yealink Next-Gen Video Conferencing Solutions

Businesses increasingly transcend geographic boundaries and navigate global market places through the use of technology.  As the business landscape becomes more dynamic and complex, businesses operating with numerous offices over the globe seek to find tools to help align the shared goals of their global employees to further achieve efficiency and business success.  The integration...
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27
Nov

Human and digital-based interactions in call centres and customer service settings

With the rise of chat bots and AI technologies being integrated into mainstream commercial spaces, customers will be offered new ways and opportunities to interact with brands and customers in new ways. Does this signal the end of the traditional customer service experience and how will it affect the call centre industry or customer service...
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19
Oct

Your business’s video conference meetings deserve better. Here are five reasons why.

Video conferencing platforms such as the popular Skype platform, have in the past been used by companies to conference with remote employees and clients usually due to factors like their apparent easy set up and lost cost. In fact for some businesses, these two features are still seen as viable reasons to continue using such...
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19
Sep

The unexpected benefits of wireless telephone headsets

The unexpected benefits of wireless telephone headsets Before we begin, let me ask you these two simple questions: Q: Are you constantly on the move around the office? Q: Do you write a lot of notes or often multi-task while on the phone? A: If you answered yes to any of these questions then you...
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11
Sep

ADDCOM at Integrate 2017

From the 29th to the 30th of August at the Melbourne Exhibition and Convention Centre, ADDCOM partook in Integrate – Australia’s largest and most exciting convergence of AV and IT professionals for a three-day celebration of new product innovations, education sessions, networking events and much more. This year, our stand theme was ‘conferencing solutions for...
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25
Jul

ADDCOM Contact Solutions expands in New Zealand with the appointment of Ingram Micro (NZ) Ltd as a Master Distributor

Auckland, New Zealand — ADDCOM Contact Solutions has teamed up with Ingram Micro (NZ) Ltd for master distribution of the ADDCOM range of headsets and Konftel audio conferencing solutions in New Zealand. Craig Alvarez, Managing Director of ADDCOM, says “the appointment goes far in reinforcing the exposure of ADDCOM Contact Solutions in New Zealand and...
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28
Mar

KONFTEL 300IPx- The art of easiness

Addcom Contact Solutions is excited to announce the sale of Konftel’s new IP conference phone, which will revolutionise the the easiness of audio conferencing. It allows users to start or join a meeting with just one click. This industry leading IP phone comes with a number of practical benefits, with it’s key feature being it’s...
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17
Mar

Latest wireless headset news

Introducing the new ADDCOM ADD-695 Bluetooth headset ADDCOM Contact Solutions has strived to manufacture headsets utilising the latest technology.  These headsets work effortlessly with your handset or platform or Bluetooth device. They have expanded their eye-catching wireless headset range to allow connection of Bluetooth devices – the ADD-695.  Designed in the same style, with the...
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