Australia

Singapore

For over fifteen years ADDCOM Contact Solutions has been at the forefront of the international telecommunications equipment industry, delivering advanced business communications solutions for a
diverse range of companies and organisations, from small to medium enterprises to some of the world’s largest call centres.

Become a Reseller

ADDCOM has an expansive network of resellers around the globe.  We are always on the lookout for vibrant companies to join this network.

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The Amortiser

Buying headsets and peripherals has never been easier or more cost effective than with the ADDCOM Amortiser Program.  A tailored pay by the month program giving you a fully maintained, fully trackable product.

Our Technology Partners

ADDCOM works closely with leading technology manufacturers to ensure the compatibility of their products with the latest technology platforms.Alliance programs and technology partnerships allow customers to use ADDCOM systems confidently with their preferred phone system. ADDCOM has a technology relationship with the following leading providers:

Human and digital-based interactions in call centres and customer service settings

With the rise of chat bots and AI technologies being integrated into mainstream commercial spaces, customers will be offered new ways and opportunities to interact with brands and customers in new ways. Does this signal the end of the traditional customer service experience and how will it affect the call centre industry or customer service...
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Your business’s video conference meetings deserve better. Here are five reasons why.

Video conferencing platforms such as the popular Skype platform, have in the past been used by companies to conference with remote employees and clients usually due to factors like their apparent easy set up and lost cost. In fact for some businesses, these two features are still seen as viable reasons to continue using such...
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The unexpected benefits of wireless telephone headsets

The unexpected benefits of wireless telephone headsets Before we begin, let me ask you these two simple questions: Q: Are you constantly on the move around the office? Q: Do you write a lot of notes or often multi-task while on the phone? A: If you answered yes to any of these questions then you...
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Where to find us?

Sydney Head Office
Unit 4, 5 Talavera Road North Ryde NSW 2113

Canberra 
3/70 Dacre Street, Mitchell ACT 2911

New Zealand 
Level 3, Building 10, 666 Great South Road, Ellerslie 1051

South Korea 
JnK Digital Tower 1602, 222-3 Kuro-Ku, Seoul, 152-848

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