In the fast-paced world of contact centers, keeping track of agent performance and customer satisfaction is essential.
Addcom Wave Recording provides reliable and resilient recording for small and medium sized organisations with up to 60 concurrent channels.
Our recording solution with a comprehensive feature set that meets the requirements of the largest and most complex organisations.
Whether you manage a PSAP, are an investigator, or a custodian of records, we can help you succeed.
Check out ADDCOM Wave’s range from Analytics and Recording solutions through to Assure and Interaction.
Check out our Solutions from SME, Enterprise and Contact Centre Recordings to workforce optimization.
Explore our range of Add Ons from CSAT-IVR, GDPR Compliance to Screen Recording and Transcription.
ADDCOM Wave Services include integration, support, SAAS and Training.
