Unified Communications and Cloud Telephony
Optimise each interaction for higher productivity and customer satisfaction, with all your business communications in one place.
The only video conferencing solution your business needs.
Provide real time team messaging and connect teams in an instant.
Give your business a competitive advantage with a modern cloud-based phone system
Make your phones work smarter. Leverage cloud PBX to more effectively onboard employees anywhere in the world.
The only video conferencing solution your business needs
The best video conferencing solution for businesses of any size. High-definition video conferencing on any device that is fully secure, reliable, packed with features and simple to use.
Connect teams in an instant with business chat
Easily access your conversations with your contacts, whether they are your colleagues on the same phone system or an external chat application.
Provide real-time team messaging in one unified chat experience for mobile and desktop app users.
Launch audio and video calls with a single click, right from the chat thread.
Communicate your way, with one essential app
When people are empowered to work the way they want, they can work better and work happier. Chat, call, meet, share from anywhere with one essential app that works on your phone, tablet, or personal computer.
Helping you communicate from anywhere, naturally
With 8x8 Work, connect with customers and colleagues no matter where you are. Transition naturally from phone call to chat to screen share.
We designed 8x8 Work from the ground up, so you can work and collaborate in your own way.
Native Microsoft Teams PSTN calling
8x8 Voice for Microsoft Teams is an Azure-based direct routing service that enables Teams users to make and receive calls over the public switched telephone network (PSTN) using the native Teams desktop, mobile, or web app.
8x8 Voice for Microsoft Teams enables contact center agents, using 8x8 Contact Center with Microsoft Teams, to simplify customer engagement workflows. With the 8x8 Voice for Microsoft Teams app, users can conveniently send or receive business messages, or faxes within Teams, without the need to switch between apps.
XCaaS: One Platform. Every communications experience
Enjoy a more integrated, productive employee and customer experience, with contact centre, calls and collaboration on one truly unified platform.
Dissolve the boundaries between customer and employee experience for a whole new level of productivity and service excellence. XCaaS from 8x8 fuses UC, omnichannel Call Centre and over 50 third-party apps (including Microsoft Teams and Salesforce) on one secure, reliable and data compliant platform, complete with cutting-edge analytics and reporting.
XCaaS is based on the insight that great customer experience and great employee experience go hand-in-hand. This unique, silo-free platform brings together cloud-native contact centre, voice, team chat, meetings and embeddable communications for truly effortless engagement and cast-iron SLAs to give you total peace of mind.
