Mobile Communications Services
A complete, secure cloud contact centre solution that makes it easy to collaborate with agents and improve customer experiences.
Boost agent and employee engagement, collaboration, and operational effectiveness for customer success.
Design better experiences with support for all interaction channels and proactive, AI-powered self-service.
Get the right fleet at the right cost for your business
Working with industry leaders like Telstra, Optus and 8x8, we will work with you to make sure that your mobile fleet is using the right data and voice packages to make sure your business communications are performing optimally and not costing any more than they should.
Get the right devices for your business
With more than 25 years experience, we work with all of the top technology brands so if its mobile phones, tablets, 5G mobile routers or 5G failover routers we have everything you will need.
We can manage this for you as a service taking all of the pain away but maintain clarity of spend and simple reporting.
Boosting mobile signal with Addcom
Addcom has partnered with industry leaders to develop a comprehensive solution for corporate clients across a wide range of industries.
The requirements for strong mobile data coverage have never been more essential or complex, so we are committed to using the latest in technology and expertise to provide robust, functional and targeted solutions with a strong ROI.
Transform from red to green
You will see the total transformation of your site from red and orange to yellow and green with our post-installation survey.
Addcom conducts a post-site survey to highlight the improvements after the remediation process.
We will submit a closure report which includes the as-built, reading, and heat-map comparisons (before and after) which will illustrate the coverage improvements.
Keep an eye on your signal all the time
The Addcom Wave remote monitoring tool enables an organisation to track the performance of their Cel-Fi repeaters from anywhere. The tool provides comprehensive data on every Cel-Fi repeater such as; live signal readings, graphed previous signal readings for a range of periods (5 minutes, 15 minutes, 1 hour, 1 day. 1 week, and 1 month), location data and alerts when the repeater is offline or producing a weak signal. By collecting data from these points, Addcom is able to quickly notify users of any issues arising within their network of repeaters via email.
