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PHONE HOTLINE: 1300 789 600EMAIL: contact@addcom.com
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PHONE HOTLINE: 1300 789 600EMAIL: contact@addcom.com
Contact Us!
Log a service request
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"IT should make your business better "

Addcom - delivering critical IT services since 1999
Addcom

We know there is a better way.

From our roots in product design and manufacturing and through more than 25 years of delivering managed IT services we always work to a simple principle. There is a better way for our customers and partners to utilise their IT to super charge their business strategy.  It’s never been truer than now, but we find so many executives overwhelmed by IT and their service providers. It doesn’t have to be like that – there is a better way.
Leadership as a Service Experienced leadership teams without the cost of full-time executives, managers and analysts. We provide expert strategic guidance, helping you align technology with business goals. Read More Managed IT Services Our proactive Managed IT Services ensure secure, reliable, and high-performing technology infrastructure, minimising downtime and maximising user experience with expert support and monitoring. Read More Managed Networks Stay connected with a fast, secure, and resilient network. Our Managed Network Services provide end-to-end network monitoring, security, and optimisation, ensuring seamless collaboration and uninterrupted business operations. Read More Communication Services Enhance team collaboration and customer engagement with advanced communication solutions. From VoIP and video conferencing to unified communications, we deliver reliable, high-quality connectivity for modern workplaces. Read More Procurement Equip your business with the right technology at the right price. We streamline sourcing, purchasing, and deployment, ensuring you get cost-effective, high-quality IT solutions tailored to your needs. Read More Hardware as a Service Access the latest technology with no upfront costs. Our HaaS model provides flexible, subscription-based hardware solutions, including maintenance and support, to keep your business running smoothly while optimising your IT budget. Read More
What Our Clients Say

TESTIMONIALS

Our success is measured by the trust and results we deliver. From seamless IT solutions to transformative business support, our clients’ stories speak to the impact we make every day. Here’s what they have to say about working with us.

"Addcom brought leadership, structure, and real-world solutions to the table. They now guide our IT strategy and manage our outsourced provider, giving us back time and confidence. It’s made a huge difference."

Johann KrugellBusiness Analyst & IT Lead for Acurio Health

"Everything’s been spot on, super helpful, not skipping a beat. Whether it’s getting quotes together or setting things up on-site, every interaction has been handled with urgency and respect."

Skyler MuddIT Systems Administrator for Orthopediatrics

"The team are proactive, knowledgeable, and responsive. They have taken the time to know us as a business and individually."

Madison MouatForsight Australia

"Addcom doesn’t just push buttons; they understand the connection between IT and business outcomes. That’s what makes them different."

Johann KrugellBusiness Analyst & IT Lead for Acurio Health

"With the solutions now in place, administrative tasks are lower than before, which is a huge win for our small IT team."

IT Managerfor National Organisation
How we do it

IT THAT MAKES YOUR BUSINESS BETTER

Modern IT should be a strategic driver that empowers your business to achieve its goals. This means that from its roots it needs to be connected to your business strategy. 

Deeply understanding your business and its strategy is the first stage in our process.

Then we will review your runbook making sure that it's up to date and reflective of your current environment. This is a living document that is the single source of truth for all of your IT. It means that you have control and will be able to take control of your environment whenever you need to.

Getting to the right future design comes from our understanding of your business, its strategy, current state review and what you want it to do.

From here it's easy to choose the right partners and contract them all to the right KPIs so your environment does what it's supposed to do. 

 

 

 

 

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What's Different?

The Addcom Way

At the core of our services is a commitment to empowering your business with reliable technology, expert guidance, and seamless support.

We go beyond just delivering IT solutions—we become an extension of your team, helping you navigate challenges, streamline operations, and drive growth.

1
Invested in You
We’re invested in your success. Our team is committed to understanding your unique challenges and goals, delivering tailored solutions that drive real results for your business.
2
Australian Support

Enjoy the peace of mind that comes with local, reliable support. Our Australian-based team provides responsive, high-quality assistance, ensuring you get the help you need, when you need it.
3
Expertise
For more than 25 years we have been running our own business and delivering complex IT solutions. Our team stays ahead of the latest trends and innovations to provide expert guidance to you. 
4
Ecosystem

No one can be a master of everything. Over the years we have developed a long list of trusted partners who we turn to when we need them. We are happy to work alongside your experts or introduce to ours.

OUR VALUED CUSTOMERS

Our customers are the driving force behind our innovation and dedication. We work with businesses of all sizes across various industries, delivering tailored technology solutions that empower growth, efficiency, and success.

Whether you're a small business or a large enterprise, we are committed to understanding your unique challenges and providing the right solutions to help you thrive. Your success is our priority.

Insights & Expertise

WHAT WE HAVE TO SAY

We share valuable insights, practical advice, and the latest trends in IT, business technology, and digital transformation. Whether you’re looking for expert tips, thought leadership, or best practices, our blog is your go-to resource for staying informed and making smarter technology decisions. Stay ahead of the curve with knowledge that empowers your business.

All blog posts