Australia

For over fifteen years ADDCOM Contact Solutions has been at the forefront of the international telecommunications equipment industry, delivering advanced business communications solutions for a
diverse range of companies and organisations, from small to medium enterprises to some of the world’s largest call centres.

Become a Reseller

ADDCOM has an expansive network of resellers around the globe.  We are always on the lookout for vibrant companies to join this network.

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The Amortiser

Buying headsets and peripherals has never been easier or more cost effective than with the ADDCOM Amortiser Program.  A tailored pay by the month program giving you a fully maintained, fully trackable product.

Our Technology Partners

ADDCOM works closely with leading technology manufacturers to ensure the compatibility of their products with the latest technology platforms.Alliance programs and technology partnerships allow customers to use ADDCOM systems confidently with their preferred phone system. ADDCOM has a technology relationship with the following leading providers:

The Yealink CP960 is Microsoft Skype for Business Certified.

The Yealink CP960 is Microsoft Skype for Business Certified. Finally received the news we have been waiting for. The CP960 is now Microsoft Skype for Business Certified. Yealink is moving rapidly in their efforts to get the entire Audio Conference and Video Conference suite of products certified on the platform. This will open up many...
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Speak to ADDCOM about Yealink Next-Gen Video Conferencing Solutions

Businesses increasingly transcend geographic boundaries and navigate global market places through the use of technology.  As the business landscape becomes more dynamic and complex, businesses operating with numerous offices over the globe seek to find tools to help align the shared goals of their global employees to further achieve efficiency and business success.  The integration...
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Human and digital-based interactions in call centres and customer service settings

With the rise of chat bots and AI technologies being integrated into mainstream commercial spaces, customers will be offered new ways and opportunities to interact with brands and customers in new ways. Does this signal the end of the traditional customer service experience and how will it affect the call centre industry or customer service...
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Where to find us?

Sydney Head Office
Unit 4, 5 Talavera Road North Ryde NSW 2113

Canberra 
3/70 Dacre Street, Mitchell ACT 2911

New Zealand 
Level 3, Building 10, 666 Great South Road, Ellerslie 1051

South Korea 
JnK Digital Tower 1602, 222-3 Kuro-Ku, Seoul, 152-848

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