Find out what ADDCOM can provide for your organisation.
Pre and Post Sales Service
We place a strong emphasis on the need for a strong before and after human experience to ensure the right decision is made at the purchasing stage and your product continues to work long into the future. Our sales staff all have a minimum of five years experience in their respective division allowing ADDCOM to provide the most comprehensive solution possible. ADDCOM has a dedicated service centre staffed by experienced technicians. The process is streamlined to ensure easy online tracking of progress and responses. ADDCOM also provides complete archives and history of customers’ requests.
Local Service, Support and Training
ADDCOM has deployed a nationwide network of employed engineers and experienced contractors readily available to meet your needs and resolve your issues. As a value added distributor ADDCOM places an emphasis in meeting problems with any of our products, vendors products or service issues promptly with minimal interruption to ensure your organisation operates smoothly. No matter the issue or your location ADDCOM is always ready to assist in servicing its products. ADDCOM provides training as an option with our services meaning your organisation can get up and running as quickly as possible.
ADDCOM’s experienced marketing team can support your business with the promotion and communication in order to boost sales. With expertise in website development, graphic design, digital marketing and social media, your business is sure to thrive under ADDCOM’s marketing support offerings. ADDCOM offers a partner database of all products allowing your business to quickly ascertain the relevant information in order to gain expertise in the products in minimal time.
ADDCOM offers local warehousing, processing and drop shipping services to ensure you or your customer can receive the goods in as little time as possible. With warehouse staff with over fifteen years of experience and extensive shipment options; distribution is ADDCOM’s most top performing and most consistent activity. ADDCOM offers a large range of products, peripherals and brands through our distribution including being the master distributor of Konftel in Australia.